Rochdale 14-19 Prospectus

Qualification Description

Mode

Apprenticeship (Varies)

Awarding Body

Apprenticeship

Duration

18 months

Area of Learning

Retail and Commercial Enterprise

Age Range

Post 16

Description

Overview

Learners are permanently employed from day one

What Qualifications will I achieve

NVQ Level 3 in Customer Service, Technical Certificate Level 3 Certificate in Customer Service, Key Skills: Application of Number at Level 2, Communication at Level 2

Where will my learning take place

Delivered- in the workplace or at Skills Solution training centre Manchester city centre

Entry Requirements

Customer Focused, Enjoy Learning in the workplace, Good level of basic skills- preferred grade c or above in Maths and English, Aged 16-24 to be eligible for funding

Progression

Customer Service Level 4 or Team Leader